BEE3.AI

Privacy policy

Last updated: 26 October 2026.

BEE3.ai is built on the values of trust and transparency. It uses modern technology to collect and display information in simple ways, helping users find, access, and share products.

1. Objectives of BEE3.ai

BEE3.ai was designed by young Qataris. Our first goal is to provide mediation services that satisfy all relevant parties, including sellers, buyers, and participants, while maintaining a safe environment that strengthens trust among users.

Our second goal is to bring together the largest possible number of beneficiaries and participants in one place, facilitating mediation and helping them find what they need with less effort through modern technology.

2. Protecting Privacy and Information

BEE3.ai uses programs and safeguards to protect the privacy of information relating to individuals and companies. We take information protection seriously and commit to the highest privacy standards to limit sharing, leaks, or misuse, support trust, and provide a safe environment for all users.

We also offer several available channels through which users can easily access and update their personal data and information.

A core principle of BEE3.ai’s policy is not to share users’ personal information, whether they are individuals or companies, with third parties, or allow others to access or circulate it, in accordance with the applicable laws and regulations of the State of Qatar. This does not include the service providers that run BEE3.AI for us, listed in section 8, which process data only to provide the service.

3. Registration and Use of the Application

By registering with BEE3.ai online, through our websites, mobile application, or partner websites, you expressly agree to the BEE3.ai User Agreement and its rules. Your registration also authorizes us to send emails about our updates and promotional services.

Your continued positive engagement with the application helps raise your rating and increases other users’ trust in you.

Registration using a fake account or manipulated personal information is prohibited, as is any unlawful use of the application.

If manipulation or incorrect information is established, application management may cancel the subscription. Sending misleading, deceptive, or untruthful messages is also prohibited.

4. Images and Content

No person may copy or misuse others’ images without obtaining the required permission from BEE3.ai management. Breaches may result in legal liability under applicable laws and regulations.

5. Fees and Additional Services

BEE3.ai does not charge buyers, sellers, or advertisers for its basic services; basic mediation services are provided free of charge. Certain additional services described below are exceptions.

1. Featured Advertisement Services

In some cases, a seller or buyer who requests additional services, such as featuring a product or its advertisement, may be charged. Such charges will be clearly shown on the “Feature Advertisement” page.

We may increase or reduce these service fees from time to time as needed.

2. Future Auctions

If auctions for particular goods are introduced in the future through new channels, fees may be charged for these services. The fees will be determined, announced, and published before they take effect.

We may increase or reduce these fees from time to time as needed.

Sellers, buyers, and advertisers are free to accept or decline subscriptions to any additional services.

6. Payments and Financial Information

BEE3.ai does not receive payments for the items users sell, and does not request sensitive financial information, such as credit card numbers. Featured advertisements are paid through the App Store or Google Play: Apple or Google takes the payment, and we receive only a confirmation of the purchase (the product, the date and a reference).

Its role in sales is limited to mediation between sellers, buyers, and advertisers and the free provision of basic mediation services; no amounts become payable to third parties as a result.

7. Complaints, Inquiries, and Technical Support

A work plan has been developed to provide a team of technicians and specialists to receive complaints and inquiries and work toward suitable and fair solutions for sellers and buyers, with the aim of making BEE3.ai one of Qatar’s leading platforms.

We regularly review our policies and update the application’s features and services in consultation with our specialists, to serve users and maintain trust and security.

Complaints can be submitted through the BEE3.ai website. Users may also contact technical support through its designated support email address (support@bee3.ai). Inquiries and comments may be sent by email or through the application’s technical support section.

8. How we handle your data in detail

Who we are

BEE3.AI is a marketplace for buying and selling in Qatar, Saudi Arabia, the UAE, Kuwait, Oman and Bahrain. It is run by Al Mabeaat Al Thakiya for Services (المبيعات الذكية للخدمات), a limited liability company owned by one person, commercial registration 250257, P.O. Box 637, Doha, Qatar, which is responsible for your data. Questions and privacy requests: support@bee3.ai.

What we collect

  • From your sign-in (Google or Apple): an account id, your name and email address. Your email is never shown to other people. We do not receive your Google or Apple password.
  • What you add: display name, profile photo, country, language, an optional nationality (never shown, used only for occasion greetings), and an optional phone or WhatsApp number (each hidden unless you switch on "Show to signed-in buyers").
  • What you post and send: listings with photos, condition answers and location (city and area, never an exact address), messages and photos in chats, offers, sales, reviews, favourites, search alerts, blocks and reports.
  • From your device: a notification token, app version and crash reports. Usage events (for example "a listing was viewed" or "a search was run") without your name, messages, listing text or contact details. You can turn usage events off in Profile.
  • Listing statistics: how many times each listing was viewed, saved, chatted about or offered on, per day, and for website visits whether the visitor came from a search engine, WhatsApp, social media or elsewhere. We also count how often each listing appears in search results and on Home, and which search words led people to open it. These are counts only; we do not record who viewed a listing. Only the seller sees the statistics of their listing.
  • Security records: records of staff actions, reports and moderation decisions, and the technical data needed to stop abuse (for example app check results).

Why we use it

  • To run the marketplace (to provide the service you asked for): sign-in, show your listings, deliver messages, offers, alerts and notifications, rank and translate listings, and keep the service working.
  • To keep people safe (our legitimate interest and legal duties): check photos and listing text for prohibited items and abusive images, stop fraud and spam, act on reports and enforce our rules.
  • To improve the app (our legitimate interest, and you can switch usage events off): usage events and crash reports.
  • To meet the law: answer lawful requests and keep the records the law requires.

We do not send marketing email. Push notifications cover messages, offers and sales, your listings, search alerts, reviews and occasion greetings; you can switch each type off in Profile → Notifications. Account warnings and report outcomes are always sent.

Automated checks and AI

Every listing photo, chat photo and profile photo is checked automatically before others see it. Faces of people in listing photos are blurred on the copies others see; the photo you uploaded stays private. If you use the listing helper, your photos and answers are used to suggest a category, condition answers, a title, a description and a price range that you check and edit. A short condition summary may be written from a seller's answers. These checks, suggestions and summaries are processed by Anthropic (Claude). Listing text can be translated by machine for readers in other languages. Listen uses your phone's own voice; nothing is sent to us for it.

A person reviews listings the check holds back; no account is banned by an automated check alone.

Who can see what

  • Everyone, including people without an account: live listings, recently sold listings, your display name, profile photo, member-since date, rating and reviews. People can save or screenshot anything that was public before you removed it.
  • Signed-in users only: a phone or WhatsApp number you chose to show.
  • Only the people in a chat: messages, chat photos and offers.
  • Only you: favourites, search alerts, blocks, your email, your nationality and your private settings.

Who processes data for us

  • Google Firebase hosts accounts, the database, photos, functions and notifications, in Google's Doha region (me-central1). Google also processes usage events and crash reports. Google Cloud Vision finds faces in listing photos so they can be blurred, and Google Cloud Translation translates listing text and occasion messages.
  • Google and Apple provide sign-in under their own privacy policies.
  • Typesense Cloud holds a search index of live listings (public listing fields only).
  • Anthropic processes photos and listing details for the checks, the listing helper and condition summaries.

Some of these services process data outside your country. We use them under their data-processing terms and share only what each service needs. We do not sell personal data and we do not use it for advertising. We disclose data to authorities only when the law requires it.

If you open WhatsApp, a phone call, email or a map link from BEE3.AI, that service's own privacy policy applies to what you share there.

Website

The website uses one cookie, to remember the language you chose. Signing in on the website to see a seller's contact number keeps the sign-in for that browser tab only. The website has no analytics or advertising trackers.

How long we keep it

  • Listings expire after 30 days and stay in your account until you renew or remove them. Sold listings are shown as sold for 14 days. A listing you delete is removed with its photos.
  • Chat photos are kept with the chat; the originals you uploaded are deleted after the check.
  • Backups of the database are kept for 8 weeks.
  • When you delete your account, your profile, listings, photos, favourites, alerts and notification settings are deleted at once. Messages you sent stay with the other person as "Deleted user"; reviews you wrote stay without your name. We keep records needed for safety and the law (reports, audit records, and for banned accounts a one-way hash of the sign-in identity).

Your choices and rights

You can see and change your profile and listings in the app, switch contact details, notifications and usage events on or off, and delete your account (Profile → Delete account, or bee3.ai/account/delete). You can also ask for a copy of your data, a correction, deletion, or object to a use of your data, by writing to support@bee3.ai from your account's email address. We check that the request is yours and answer within 30 days; if the law stops us doing part of a request, we tell you why. You can also complain to the competent data protection authority in Qatar.

Age

BEE3.AI is for people aged 18 and over. We do not knowingly collect data from anyone younger and close such accounts when we learn of them.

Security

Data is encrypted in transit and at rest by Google Cloud. Access is limited by security rules, app checks and staff permissions, and staff actions are recorded. No service can promise perfect security; tell us at support@bee3.ai if you see a problem. If a data breach affects you, we will tell you and the authorities as the law requires.

Changes

We show the date of the latest version here and tell you in the app before an important change takes effect.